Jen Ortega comes to Birch Lake as the firm’s first Chief of Staff after serving in that role for 15 years at a boutique consulting firm specializing in public affairs and government relations where she played a key leadership role acting as a bridge between the firm’s CEO, clients, and the broader team. Earlier in her career, Jen spent more than a decade in the residential lending sector as a wholesale account executive. Her meticulous attention to detail and ability to cultivate strong relationships made her one of the top producers in the wholesale mortgage division.

At Birch Lake, Jen supports the executive leadership team participating in Birch Lake’s strategic, operational, and value creation process and serves as an ambassador of Birch Lake’s culture, brand and core values. She is responsible for maintaining strategic relationships and partnerships with investors, service providers, and referral sources while assisting with day-to-day firm management.