Core Values
At Birch Lake, our culture enables us to inspire exceptional outcomes. Our core values form the foundation of our culture.
Accountability
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We
- are dependable and always there for clients
- are reliable and action-oriented
- own mistakes and learn from them
- take ownership of projects and responsibility as a team
Communication
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We
- are a better listener than speaker
- clearly communicate our expectations
- express thoughts clearly and concisely
- are candid and direct
Dynamic
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We
- evaluate goals and objectives and adjust methodology as necessary
- deal well with uncertainty
- remain calm in the face of change
- maintain bearing under difficult circumstances
Effectiveness
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We
- produce valuable work product
- employ core capabilities to seek exceptional outcomes
- enable colleagues to maximize use of our core skills to drive value creation
- prioritize actionable items and focus on generating exceptional results
Entrepreneurial
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We
- have a vision for success
- wear many different hats
- are agile and may redirect our focus to accommodate unforeseen circumstances
- take informed risks
Freedom
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We
- leverage freedom into valuable work product
- think freely and use our voice
- take initiative, work smart and get things done
- share our views even if they are controversial
Inclusion
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We
- are open-minded and appreciate diversity
- seek diverse options
- embrace learning from our colleagues and others
- collaborate effectively and work toward common goals
Innovation
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We
- generate valuable ideas
- think outside the box to develop and implement solutions
- organically discover and apply new methods to improve efficiency
- challenge prevailing assumptions and propose alternative approaches
Integrity
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We
- think in the best interests of our clients and partners
- are guided by a strong moral compass
- challenge conclusions but not the person
- only say things about fellow employees that we would say to their face
Intellectual Curiosity
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We
- constantly seek to improve our skills
- enjoy learning and continuously seek knowledge
- possess an insatiable appetite to enhance our business acumen
- professionally challenge ideas and opinions
Judgment
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We
- take action and don't wait for the perfect plan
- identify root causes and move beyond treating symptoms
- make difficult decisions
- think strategically and carefully evaluate fact-driven options
Passion
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We
- come to work with a smile every day (almost)
- inspire others with our infectious drive for excellence
- are enthusiastic about what we do and have an exceptional work ethic
- are positive and a source of motivation for others
Self-Awareness
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We
- acknowledge what we don’t know
- seek awareness of how others perceive us
- strive to understand how our actions, behaviors and thoughts impact others
- work to know our strengths and weaknesses
Selflessness
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We
- give credit where credit is due
- openly and proactively share information and resources
- are ego-less when searching for the best ideas
- are willing to contribute in any way
Transparency
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We
- share ideas and opinions freely
- are candid and clear
- convey how work product contributes to the big picture
- are quick to admit mistakes